Privacy Notice

Last updated: April 14, 2026

This privacy notice for The Whitehouse Restaurant (“Company,” “we,” “us,” or “our”) describes how and why we might collect, store, use, and share (“process”) your information when you use our services (“Services”). This includes when you visit our website at https://thewhitehouserestaurant.co.uk or engage with us through sales, marketing, or events.

Questions or concerns? Reading this notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you have further questions, contact us at info@thewhitehouserestaurant.co.uk.

Summary of Key Points

  • Personal Information: We process personal information provided voluntarily, such as names, phone numbers, and email addresses.
  • Sensitive Information: We do not process sensitive personal information.
  • Third-Party Data: We do not receive information from third parties.
  • Purpose of Processing: We use your data to provide and improve services, communicate with you, ensure security, and comply with legal obligations.
  • Safety: We use technical and organisational measures to protect your data, though no system is 100% secure.
  • Your Rights: Depending on your location (e.g., UK/EEA), you have rights to access, rectify, or delete your personal data.

1. What Information Do We Collect?

We collect personal information that you voluntarily provide when expressing an interest in our products, participating in activities on our Services, or contacting us directly.

The personal information we collect includes:

  • Names
  • Phone numbers
  • Email addresses

We do not process sensitive information, and all information provided must be true, accurate, and complete.

2. How Do We Process Your Information?

We process your information for the following reasons:

  • To respond to inquiries: To solve potential issues with requested services and offer user support.
  • To enable communication: To facilitate user-to-user interactions if you choose to use those specific features.
  • To protect vital interests: To prevent harm or save an individual’s life when necessary for safety.

3. What Legal Bases Do We Rely On?

Under the UK GDPR and EU GDPR, we only process information when we have a valid legal reason, such as:

  • Consent: You have given us clear permission for a specific purpose. You can withdraw this at any time.
  • Contractual Necessity: To fulfil our obligations to you or take steps at your request before entering into a contract.
  • Legal Obligations: To comply with law enforcement, regulatory bodies, or exercise our legal rights.
  • Vital Interests: To protect someone’s safety in emergency situations.

4. When and With Whom Do We Share Your Information?

We may share your personal information during Business Transfers. This includes negotiations for any merger, sale of company assets, financing, or acquisition of our business by another company.

5. Do We Use Cookies and Other Tracking Technologies?

We may use cookies and similar tracking technologies (like web beacons and pixels) to store or access information. Detailed information regarding our use of these technologies is available in our Cookie Notice.

6. How Long Do We Keep Your Information?

We retain your data only as long as necessary for the purposes set out in this notice, unless a longer period is required by law (e.g., for tax or accounting purposes). When we have no ongoing legitimate business need, we will either delete or anonymise your data.

7. How Do We Keep Your Information Safe?

We have implemented reasonable technical and organisational security measures designed to protect your data. However, please note that transmission of information over the internet is at your own risk; we cannot guarantee that hackers or unauthorised third parties will not be able to defeat our security.

8. Do We Collect Information From Minors?

We do not knowingly collect data from or market to children under 18. By using the Services, you represent that you are at least 18. If we learn that we have collected information from a minor, we will deactivate the account and delete the data promptly.

9. What Are Your Privacy Rights?

In the UK and EEA, you have the right to:

  • Request access to and a copy of your personal data.
  • Request rectification (correction) or erasure.
  • Restrict or object to the processing of your data.
  • Request data portability (where applicable).

To exercise these rights, please contact us at info@thewhitehouserestaurant.co.uk.

10. Controls for Do-Not-Track Features

Most browsers include a Do-Not-Track (“DNT”) feature. Because there is currently no uniform industry standard for recognising these signals, we do not currently respond to DNT browser signals or automated tracking preferences.

11. Do California Residents Have Specific Privacy Rights?

California residents have specific rights regarding access to personal information. This includes the “Shine The Light” law, which allows annual requests regarding data shared with third parties for marketing. If you are a resident, please contact us in writing to exercise these rights.

12. Do We Make Updates to This Notice?

Yes, we will update this notice as necessary to stay compliant with relevant laws. The updated version will be effective as soon as it is accessible. We encourage you to review this notice frequently.

13. How Can You Contact Us?

If you have questions about this notice, you can contact us via email at info@thewhitehouserestaurant.co.uk or by post at:

The Whitehouse Restaurant
Lochaline, Oban, Argyll, PA80 5XT
Scotland

14. How Can You Review, Update, or Delete Your Data?

Based on the laws of your country, you may have the right to request access to, change, or delete your personal information. To do so, please submit a Data Subject Access Request by contacting us at the email address provided above.